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Environmental Lien Search and Reports FAQ

Q. Do you service all 50 States?
A. Yes. AFX provides title reports in all 50 States and Puerto Rico.

Q. How are your reports delivered?
A. Standard delivery is as a PDF attachment to an email. However, some of our larger clients prefer that we upload the completed reports via FTP directly to their servers.

Q. What is your standard turnaround time?
A. Turnaround time can vary depending on the product ordered and location of the property. Standard turnaround time for a Current Owner Search or Environmental Lien report is 3 business days or less. Chain of Title reports are generally completed within 5 business days.

Q. How do we place an order?
A. AFX will create a custom portal for all of our Corporate or Government clients. You will be able to place orders, check status on research that is in progress, or review completed reports. Please contact our Customer Relations Team to set up your custom portal (877-848-5337).

Q. Do you provide Customer Service to review completed reports?
A. Yes. Each of our clients are assigned a Client Relationship Manager (CRM). Their CRM is available to answer any questions on completed reports. They are also able to provide quotes on bulk/portfolio projects or ensure expedite/rush services, when necessary.

Q. How long will clients have access to reports?
A. All completed reports are saved on AFX servers for 12 months. If needed, we can set specific account requirements to retain the reports for a longer duration.

Q. Can you provide updates to previously completed reports?
A. Clients often need updates on previously ordered reports. In those cases, AFX will offer discounted pricing on the “bring to date” reports.

Q: Where do you research for Environmental Liens and AULs?
A: In the ASTM E1527-13, it lists the various document repositories that must be researched to meet the standard.  These places are listed in section 4.6 of the standard are:  federal, tribal, state and local government records.  The specific records offices that we research to complete any given search various based on the subject properties location.  Wherever your site is located, our team will know the appropriate locations to research in order to meet this requirement.

Q: How is the chain of title research completed?
A: The chain of title report is done by researching the County records Grantor / Grantee index.  Following the ownership transfer back to a specified time.  In most cases, our clients will request that we research back to 1940 to meet the requirements described in section 8.3.2 of the ASTM E1527-13.

Q: Do you offer discounted pricing on large portfolio projects?
A: Yes, we do offer discounted pricing on portfolio projects.  However, the pricing is done on a case by case basis.  Please contact us by phone to discuss.  1-877-848-5337